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Submitted to Production and Operations Management
Act, Ask, or Defer?Authority Design for Agentic AI Service Workflows
In brief
When should an AI agent in a service workflow act, ask or defer?
Details
- Status
- Submitted to Production and Operations Management
- Research areas
- AI at Work
Algorithmic Advice
Cite
Deng, H., & Sinchaisri, W. P. (in progress). Act, Ask, or Defer? Authority Design for Agentic AI Service Workflows.
@unpublished{dengdefer, title = {Act, Ask, or Defer? Authority Design for Agentic AI Service Workflows}, author = {Deng, Haonan and Sinchaisri, Wichinpong Park} }