All publications

Submitted to Production and Operations Management

Act, Ask, or Defer?Authority Design for Agentic AI Service Workflows

Haonan Deng, Wichinpong Park Sinchaisri

In brief

When should an AI agent in a service workflow act, ask or defer?

Details

Status
Submitted to Production and Operations Management

Cite

Deng, H., & Sinchaisri, W. P. (in progress). Act, Ask, or Defer? Authority Design for Agentic AI Service Workflows.

@unpublished{dengdefer,
  title  = {Act, Ask, or Defer? Authority Design for Agentic AI Service Workflows},
  author = {Deng, Haonan and Sinchaisri, Wichinpong Park}
}

More from AI at Work